Virtual Consultation with i.Dental’s Dentists

*This platform is used to support existing i.Dental patient enquiry only*

i.Dental’s virtual consultation is a convenient way to connect with your dentist from the comfort of your home. We aim to offer you support and address concerns you may have about your teeth during the Circuit Breaker.

 

Important to note:

The virtual consultation held is meant for a simple consult with a dentist and NOT for the dentist to provide any forms of clinical diagnosis for you. The virtual consult cannot be used to replace any physical assessment from the dentist. You WILL NEED to see a dentist and have your records taken (i.e. X-ray) in order to get your clinical diagnosis.

How Does the Virtual Consultation Work?

  1. Fill up this form with the relevant details.
  2. Identify your concern for your treating doctor.
  3. Take 5 intraoral photos with your camera and upload the photos onto the platform.
  4. We will get in touch with you within 24 hours.

How to take the 5 intraoral photos?

What you will need: A camera phone and a family member to help you to take the photos

  • Front View

    Bite down on back teeth and smile, pull your lips and cheek as much as you can and take a close shot

  • Right Side

    Bite down on your back teeth and pull your cheek and lips as much as you can without hiding your gums. Make sure you angle your camera so that your back teeth are visible.

  • Left Side

    Bite down on your back teeth and pull your cheek and lips as much as you can without hiding your gums. Make sure you angle your camera so that your back teeth are visible.

  • Upper Teeth

    Open your mouth as wide as you can and tilt your head up. The angle of the camera should come from below.

  • Lower Teeth

    Open your mouth as wide as possible and tilt your head down. The angle of the camera should come from above.

What happens after you submitted the photos?

  • Virtual consultation with our dentist

    We will get in touch with you within 24 hours. An email will be sent to you to get your consent to attend a virtual consultation with our dentists (if required). Otherwise, a physical appointment to see the dentist will be made and scheduled to be held after 01 Jun 2020.

    Note: For emergency cases, please call in immediately to schedule an appointment to see our dentists.

FAQs

There are no charges for the virtual consultation.

Our dentists will typically reply to you within 24 hours. However, if there is a high volume of scans completed, we might take up to 3 working days to respond.

For a front view of your teeth, bite down on your back teeth and smile while pulling your lips and cheeks back as much as you can.

For a side view, repeat the step above and angle the camera to ensure that the back of your teeth is visible in the shot. Repeat this with the other side of your face.

For your upper teeth, open your mouth as wide as you can and tilt your head up. The picture should be taken from below.

For your lower teeth, open your mouth as wide as possible and tilt your head down. The picture should be taken from above.

Tip:
You can use a tablespoon to pull your cheeks back instead of using your fingers.
Alternatively, you can also get your loved ones to help you take the photo.

Watch this video for more information.

The virtual consultation is a way for i.Dental to support the needs and concerns of all our existing patients during the Circuit Breaker period.

Ready to achieve your ideal smile?

Let us help you through your journey by clicking on the button below